How It Works

Booking a verified chauffeur takes about two minutes. Here is exactly what you will see in our booking form, step by step.

  1. 1Choose a service
  2. 2Add your trip
  3. 3Your car or ours
  4. 4Confirm your details
Step 1

Choose your service

Click Book Now anywhere on the website. Pick the service that fits your trip, then tick anything extra you need.

  • Personal, Airport & Travel, Corporate or Events
  • Add extras such as meet & greet (optional)
  • Your choices appear in the summary as you go
Step 2

Add your trip details

Tell us if you need a driver only for your own car, or a driver + vehicle. Then choose point-to-point or by the hour, and add your addresses, date and time.

  • By the hour, driver only: instant quote at $49.99 per hour plus gratuity, 2-hour minimum
  • Point-to-point trips and partner vehicles are quoted after we review your booking
  • Airport pick-up? Add your flight number and we track it
Step 3

Your car, or one of ours

For driver only, tell us about your car so your chauffeur knows what to expect. For driver + vehicle, pick a sedan, SUV or van from our partner fleet instead.

  • Your car must be registered, insured and roadworthy
  • We send you a short consent form to sign, giving your chauffeur permission to drive your car
  • Partner vehicles show seats and luggage space
  • Every vehicle is driven by a verified Prime Chauffeur chauffeur
Step 4

Confirm your details

Add your name and phone, then confirm your email: click Send code and enter the 6-digit code we email you. Accept the terms and send your request.

  • No account? We create one for you with this booking
  • Already signed in? Your email is confirmed automatically
  • Nothing is charged when you book

After You Book

You can follow everything from your account, on any device.

Instant confirmation

You receive a booking reference by email straight away.

Price and chauffeur confirmed

We confirm the final price and assign your verified chauffeur.

Follow your journey

See when your journey starts and ends in your account.

Receipt and review

Download your receipt and tell us how it went.

Good to Know

Changes and cancellations

Request a change or cancel from your account. Cancellations more than 24 hours before pick-up are free.

Prefer to call?

Call us at +1 (212) 804-8855 and we will book for you.

Signing in

Use your password, or a one-time code sent to your email. No password needed.

Ready to Book?

It takes about two minutes. No payment until your booking is confirmed.